hOW TO GET A QUOTE ?
Please send us a message
with your
- name
- wishes and date of arrival
(Name of ship if you are looking for a shore trip from Marseille's
harbor)
- number of passengers
- hours of departure / arrival
(half of the messages we receive don't have this
basic information)
Please
tell us if some of you have some walking issues so that
we can adjust our offer accordingly
We will answer you
back as soon as possible
hOW TO BOOK ?
A credit card
number is necessary to book
- card number
- holder's name and address
- expiration date
- 3 digits of the security code (except for Amex)
Your card won't be charged and will serve only as a guarantee
- cell phone number if you will be using one while in France
Payment on site to your driver/ guide by cash or credit
card (extra fee of 2,5% for a payment by CC)
For quotes of more
than 800 euros, we may require a full payment in advance
by bank wire.
general cancellation policy
Before 1 month : no fees
Between 1 month and 15 days : 25 %
Between 14 days and 1 week : 50 %
Less than 1 week : 100 %
These conditions may change according to the overall price of the quote
No fee if your ship is unable to dock neither in Marseille nor in Toulon, provided you inform us as soon as you have that information.
If the ship docks at Toulon instead of Marseille, you will be offered an adjusted tour from there for the same price
insurance
The company TRANSFERTS SERVICE is registered at the
Chamber of Commerce - Aix en Provence
444 797 054 00020
Allowed by the French Ministry of Transport to transport passengers against payment.
For this activity,
we have a profesional insurance covered by
GROUPAMA 17 rue Cremieu 13530 TRETS
But : anything left in the vehicle without attention such as a camera or a bag isn't covered by our insurance in case of theft
BEHAVIOUR
It is forbidden to smoke, to eat and to drink (except water) inside our vehicles
The seat belt is mandatory
We gently require that parents look after their kids as we won't accept that they put their feet on the seats, use pens or paint in the car... we 'd better advise to chose short journeys to avoid any problem. Thank you for your understanding.
Pets are not allowed
